Back to Home

Returns & Refunds

We want you to be completely satisfied with your purchase. Here's everything you need to know about our return process.

Most books on M4KTABA are sold by independent marketplace sellers. Refund requests are reviewed by our team — once approved, refunds are issued to your original payment method. First-party M4KTABA items follow the same process.

30-Day Returns

Return any item within 30 days of delivery for a full refund

Easy Returns

Simple return process with clear instructions

Easy Process

Simple online return process with tracking

How to Return an Item

1

Start Your Return

Log into your account and go to Billing. In the Order History section, find the item you want to return and click "Request Refund" next to it.

2

Select Reason & Items

Choose why you're returning the item and select which items you want to return.

3

Package Your Return

Package your item securely. You'll need to arrange your own return shipping and cover the costs.

4

Ship Your Return

Ship your package to the seller's return address provided after your refund request is approved. Include the item and any original packaging.

5

Receive Refund

Once we receive and inspect your return, your refund request is reviewed by our team and processed after approval — typically within a few business days. You'll receive an email with the decision.

Return Conditions

✓ What We Accept
  • • Books in any condition (including with writing/highlighting)
  • • Items within 30 days of delivery
  • • Original packaging (if available)
  • • Honey products (unopened)
  • • Damaged items during shipping
  • • Wrong items sent
✗ What We Don't Accept
  • • Items damaged by misuse
  • • Opened honey products
  • • Items returned after 30 days
  • • Personalized or custom items
  • • Items returned without an approved refund request

Refund Information

Refund Timeline

  • • Processing Time: 3-5 business days after we receive your return
  • • Refund Method: Original payment method
  • • Refund Amount: The approved amount — may be the full item price or a partial amount
  • • Bank Processing: 3-10 business days depending on your bank
  • • Email Confirmation: You'll receive an email when your refund is processed

Special Cases

Damaged Items
If your item arrives damaged, please contact us immediately with photos.

We'll arrange for a replacement or full refund, including return shipping costs.

Wrong Items
If you receive the wrong item, we'll cover all return costs and expedite your correct order.

Please contact us within 48 hours of delivery to report wrong items.

Honey Products
Special return policy for our premium honey products.

Honey products must be unopened and in original packaging. Opened honey products cannot be returned for hygiene reasons.

Need Help?

If you have questions about returns or need assistance, we're here to help.